18+ ONLY

Responsible Gaming at 1pk

Betting on cricket and PSL at 1pk should be entertainment — full stop. This page explains the tools, limits, and support available to every Pakistani player on 1pk to keep gambling safe, controlled, and within their means.

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Gambling involves real financial risk. If you or someone you know is struggling with gambling behaviour, please use the self-exclusion tools available in your 1pk account or contact a responsible gaming support service in your area. Never chase losses. Never bet money you cannot afford to lose. 1pk is strictly for adults aged 18 and above.

Responsible Gaming Tools at 1pk

Every 1pk account comes with built-in responsible gaming controls that are accessible at any time after logging in. These tools are designed for Pakistani players who want to stay in control of their betting on cricket, PSL fixtures, slots, and casino games — without waiting for a support request to be processed.

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Deposit Limits

Set a maximum PKR deposit amount per day, per week, or per month directly within your 1pk account settings. Once a deposit limit is active, it cannot be increased for 24 hours from the time the change is requested — this cooling period is intentional and protects you from impulsive decisions during a losing session.

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Session Time Alerts

Configure time-based alerts that notify you when you have been logged into the 1pk platform for a set period — for example, 30 minutes or 1 hour. These reminders appear as on-screen notifications and prompt you to take a break. Prolonged uninterrupted sessions are a common pattern in problem gambling behaviour.

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Cooling-Off Period

Activate a cooling-off period of 24 hours, 7 days, or 30 days from your 1pk account. During a cooling-off period your account remains open but you cannot place bets, make deposits, or access casino games. Cooling-off periods cannot be cancelled once activated — they run their full duration.

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Self-Exclusion

Self-exclusion is the most serious responsible gaming tool available at 1pk. It permanently or temporarily closes your account and blocks access to the platform for the selected period. Options include 6-month, 12-month, or permanent exclusion. Once activated, self-exclusion cannot be reversed during the exclusion period under any circumstances.

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Loss Limits

Set a maximum PKR loss amount per day, week, or month across all 1pk betting and casino activity. When your net losses reach the set limit within the chosen period, 1pk will restrict further wagering until the period resets. Loss limits help Pakistani players stay within a predetermined budget regardless of how a session is going.

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Account Activity Review

Your 1pk account dashboard includes a full transaction and betting history, showing every deposit, withdrawal, bet placed, and casino game played with timestamps and PKR amounts. Reviewing this history regularly is one of the most straightforward ways for Pakistani players to stay aware of their actual gambling expenditure.

How to Self-Exclude on 1pk

Self-exclusion on 1pk is straightforward and takes effect immediately. Follow these steps from any device — mobile or desktop — after logging into your account.

1
Log In to Your 1pk Account

Visit 1pk.bio and sign in using your registered Pakistan mobile number and password. Complete OTP verification if prompted. Do not share your OTP with anyone.

2
Open Account Settings

Navigate to your account dashboard and select "Responsible Gaming" or "Account Settings". The responsible gaming tools section is accessible from the main account menu without needing to contact support.

3
Select Self-Exclusion

Choose "Self-Exclusion" from the responsible gaming tools. Select your preferred exclusion period: 6 months, 12 months, or permanent. Read the confirmation notice carefully — this action cannot be undone during the exclusion period.

4
Confirm via OTP

Confirm your self-exclusion request by entering the OTP sent to your registered Pakistan mobile number. Once confirmed, your account is immediately restricted. Any pending bets will be settled according to their outcomes; your remaining PKR balance will be held for you to claim once the exclusion expires.

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Contact Support if Needed

If you are unable to complete self-exclusion through the account settings, contact 1pk support immediately at [email protected] with your registered mobile number and a request to self-exclude. Support will action this manually within one business day.

Responsible Gaming Limits

The table below summarises the limit types available to all 1pk account holders and how each works in practice.

Limit Type Periods Available Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately on activation
Loss Limit Daily / Weekly / Monthly Immediately on activation
Session Time Alert 30 min / 1 hr / 2 hr / Custom Next login session
Cooling-Off Period 24 hrs / 7 days / 30 days Immediately, non-reversible
Self-Exclusion (Temp) 6 months / 12 months Immediately, non-reversible
Self-Exclusion (Permanent) Indefinite Immediately, non-reversible

Increases to deposit limits take effect after a mandatory 24-hour cooling-off period. Reductions take effect immediately. Cooling-off periods and self-exclusions cannot be shortened or cancelled once activated.

18+ Age Policy – Non-Negotiable at 1pk

The minimum age to use 1pk is 18 years. This is not a suggestion — it is a firm policy that 1pk enforces at registration, at withdrawal, and at any point during your use of the platform. Pakistan has a large young population and 1pk takes its responsibility to prevent underage access extremely seriously.

During registration, you confirm that you are 18 or older. 1pk reserves the right to request a copy of your CNIC or other government-issued identification document at any time to verify your age. If age verification fails or documents are not provided within the stated timeframe, your account will be suspended and unplayed deposits returned.

If you are a parent or guardian in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, or elsewhere in Pakistan and you are concerned that a minor in your household may be accessing betting platforms, we recommend using parental control software on shared devices and keeping account credentials private. If you suspect a minor has created a 1pk account, please contact us immediately at [email protected] so we can take immediate action.

Any account found to belong to a person under 18 will be closed immediately. All bets placed will be voided and all deposits returned to the source payment method — JazzCash, Easypaisa, or otherwise — after identity verification of the account holder.

18+

Adults Only

The 1pk platform is strictly restricted to adults aged 18 years and above. Age verification may be requested at any time. Underage accounts are closed immediately and all deposits returned.

Is Your Gambling Under Control?

Answer the following questions honestly. If you answer "yes" to three or more, it may be a sign that your gambling is becoming harmful. Consider using 1pk's self-exclusion tools or seeking independent support.

Q1Have you ever bet more money than you could afford to lose in a single session on 1pk or any other platform?
Q2Have you felt the urge to bet more to win back money you have lost — sometimes called "chasing losses"?
Q3Has your betting affected your ability to pay for household expenses, bills, or family responsibilities?
Q4Have you hidden your gambling activity or the amount you have spent on 1pk from family members or friends?
Q5Have you felt anxious, irritable, or unable to focus when you have not been able to bet?
Q6Have you borrowed money, sold possessions, or used savings to fund betting on 1pk or elsewhere?
Q7Have you made repeated unsuccessful attempts to reduce or stop gambling?

If you answered yes to 3 or more: Please use the self-exclusion tool in your 1pk account settings, or contact 1pk support at [email protected] to have your account restricted while you seek support. Your wellbeing matters more than any bet.

1pk's Responsible Gaming Commitments

1pk treats responsible gaming as a core operational commitment, not a compliance checkbox. The platform was built for Pakistani players who want to enjoy cricket betting, PSL fixtures, casino games, and slots as entertainment — and 1pk's responsibility is to ensure that entertainment remains safe and within each player's control.

All promotional offers and bonuses at 1pk are designed with responsible gaming considerations in mind. Wagering requirements are transparently stated. No promotion at 1pk is designed to encourage players to bet more than they intended or to chase losses to unlock a bonus.

1pk does not display advertising to users who have self-excluded. Self-excluded account holders will not receive promotional SMS messages, bonus offers, or any marketing communications for the duration of the exclusion period. 1pk maintains self-exclusion records for a minimum of five years to prevent circumvention by re-registration.

1pk trains its customer support team — all of whom handle queries from Pakistani players — to recognise the signs of problem gambling and to respond with empathy, directing affected players to appropriate tools and resources rather than prioritising re-engagement.

Gambling is legal entertainment for adults who choose to participate with money they can afford to spend. It is not a way to earn income, solve financial problems, or cope with stress. 1pk communicates this clearly and consistently across the platform, including on this page, in account communications, and in the footer of every page on the site.

If you need to discuss responsible gaming with 1pk directly, email [email protected] with the subject line "Responsible Gaming". Our support team will prioritise your query and respond within one business day.

Play Responsibly on 1pk

Cricket betting, PSL odds, live casino and slots — enjoyed safely with full control over your PKR spending. Set your limits before you play. 18+ only.

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